Energy companies today must react to a rapidly changing market which is wholeheartedly embracing low-carbon emissions and ‘green’ energy sources and optimizing the usage of the existing fossil fuel energy sources. As the energy consumption patterns and the behavior of the consumer changes, these companies need to be able to react and continue to provide exceptional customer experience. They should be able to effectively develop data-driven energy solutions and provide its customers with real-time and holistic energy data.
Over the years, these companies have built and managed various in-house systems, ‘out-of-box’ systems, multitudes of other sources to collect and maintain data. Although these myriads of systems have kept the Organization running, their IT teams have inherited a massive technical debt which keeps on growing.
A Typical Technology Stack
Energy-domain Organizations today, typically have a technology landscape that resembles Fig. 1 and Fig. 2 below. While they initiate use of cloud-based applications like WorkDay for their HR processes, ServiceNow for their task processing and managing Operations workflows and Salesforce for their vital CRM needs; they continue to have legacy Data Warehouses built on Oracle and SQL Server; CRM on Oracle Applications and Microsoft Dynamics. Challenge lies in seamlessly integrating this stack of applications whilst putting time-to-market, accuracy, quality and highest business value at the forefront.
Fig. 1 Cloud Applications
Fig. 2 Databases, Data Warehouses and Other Applications